REFUND & EXCHANGE POLICY
We value our customers and their satisfaction with our Products. We offer 90-day money back guarantee on eligible Products. While we hope you are satisfied with your purchase we do allow returns and exchanges under certain conditions. We will provide a full refund or make an exchange provided that the returned Product is undamaged and unaltered. You may request a refund or exchange a Product regardless of the reasons you may have (if the Product does not fit your appliance, does not fix a problem, or if you bought it by mistake). Our refund and exchange policy applies only to purchases made directly from us (reselling our Products without authorization is strictly prohibited). Any refund or exchange requests must be made within 90 days of purchase.
How to return or exchange Products: Contact us and request an exchange or refund. Once we receive a Product from you, we will review it and verify that no damage or alterations were made. We will then issue a refund via your method of payment or replace the Product (as per your request). Any refund or exchange request will be processed within 2 days of the receipt of the returned Product. Please keep in mind that shipping costs are non-refundable. However, should we replace your Product, we will ship it to you at our own expense.
We also offer a lifetime warranty on any Product that has defects or other workmanship issues under normal use of Product.
Simply contact us and tell us what the issue is. If you request the replacement via our Website, our system will automatically generate a shipping label, which you can use to ship your Product to us. Once we receive your Product, your new replacement part will be sent to you. The Company does not offer refunds under warranty, only a replacement.
Our warranty excludes all of the following:
● damages to a Product resulting from customer’s negligence
● damage to a Product resulting from unauthorized modification of the Product
● damage caused by a natural disaster
● theft or loss of a Product
● cosmetic damages, scratches, dents, or chips